MDM is short for mobile device management.
What is Mobile Device Management (MDM)?
Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage and secure employees’ mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systems being used in the organization. Mobile device management software is often combined with additional security services and tools to create a complete mobile device and security Enterprise Mobility Management solution.
The Gartner research firm defines mobile device management as “a range of products and services that enables organizations to deploy and support corporate applications to mobile devices, such as smartphones and tablets, possibly for personal use — enforcing policies and maintaining the desired level of IT control across multiple platforms.”
Mobile Device Management Solutions
Most mobile device management solutions provide organizations with end-to-end security — meaning the mobile apps, network and data used by the mobile device (in addition to the mobile device itself) are managed by an organization’s IT department with a single mobile device software product.
Some enterprise MDM solutions combine mobile security and expense management in a single product. Depending on the vendor and what specific features it supports, you can typically expect mobile device management software to contain some or all of the following features: management and support of mobile applications, mobile policy management, inventory management, security management and telecom service management.
BYOD and Mobile Device Management
The widespread proliferation of consumerization of IT means more personal consumer computing devices — such as smartphones, laptops and tablets — are brought to the workplace by employees for use and connectivity on the corporate network. The phrase BYOD (bring your own device) has become widely adopted to refer to these employees. Today’s category of mobile device management software is one way that an organization can deliver secure mobile solutions to its BYOD workforce.
Recommended Reading: Webopedia’s BYOD, consumerization of IT and security software definitions.
MDM is also short for master data management.
consumerization of IT
Consumerization of IT (“consumerization”) is a phrase used to describe the cycle of information technology (IT) emerging in the consumer market, then spreading to business and government organizations, largely because employees are using the popular “consumer market” technologies and devices at home and then introducing them in the workplace.
Consumerization of IT Security Concerns
Consumerization of IT not only refers to the use of personal consumer electronics at work — like iPhones and tablet PCs — but also online services, including online data storage, Web-based email services (“web mail“), and social media or social networking sites like Facebook and Twitter.
Consumerization of IT is driven by employees who buy their own devices, use their own personal online service accounts, install their own applications and then connect to the corporate network with the device, often without the organization’s knowledge or approval.
For small business, corporate and government organizations, the biggest challenge for IT is that employees using unapproved technologies and devices at work is a network security risk, but even with that understanding is the knowledge that these devices will still come in to the workplace and be used by employees, even if corporate security policies are in place.
Companies Embrace Consumerization of IT
Many companies today have realized that by embracing the consumerization of IT, this will not only save money and increase business agility, but also improve employee productivity.
One popular initiative is called BYOD (“bring your own device”). This phrase has become widely adopted to refer to mobile workers bringing their own mobile devices, such as smartphones, laptops and PDAs, into the workplace for use and connectivity on the corporate network.
Instead of fighting employees who want to BYOD to work, many corporations allow employees to use their own mobile devices at work and implement a “BYOD policy” to help IT better manage these devices and ensure network security is not compromised.
Learn How to Embrace the Consumerization of IT in this CIO Update article.
security software
A general phrase used to describe any software that provides security for a computer or network. There are many types of security software including antivirus software, encryption software, firewall software and spyware removal software. Additionally, many operating systems also come preloaded with security software and tools. The two most common types of security software used for personal computer security are antivirus software (virus protection software) and antispyware software (spyware removal software).
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